AquaFutures prioritizes secure, compliant services by implementing robust Know Your Customer (KYC) and Anti-Money Laundering (AML) protocols, mandatory for users requesting payouts.

KYC verification is required for all payout requests, whether for a simulated funded account or an affiliate payout. Verification is conducted once per user, with only one verified profile allowed per individual.

Submit a live photo of an accepted identity document, which may include:

- Passport

- National Identity Card

- Driver’s License

For a full list of accepted documents by country, visit https://www.veriff.com/blog/list-of-acceptable-kyc-documents

Provide a live selfie or recording that clearly shows your face, matching the PoI document.

Provide one of the following, dated within the last three months:

- Bank statement

- Utility bill for services linked to your residence, such as electricity, water, or internet

- Government-issued correspondence from a recognized authority

- Current lease agreement, signed by both parties

- Credit card statement

- Employer certificate verifying your address

- House purchase deed

If the above documents are unavailable, options like a passport, identity card, or driver’s license may be accepted if they contain your full address. Note that your PoA document must differ from your PoI document. If a document is declined, you may resubmit with an alternative.

To maintain compliance with AML regulations, all users must complete an automated AML screening to prevent money laundering and related activities. The screening includes checks for:

- Global watchlists and sanctions, including OFAC, UN, HMT, EU, and others

- Politically Exposed Persons (PEP) status

- Adverse media reports

AquaFutures cannot provide services to specific countries due to sanctions, restrictions, or elevated fraud risk identified through financial scams and identity theft cases. Users with citizenship or residency in countries on OFAC's Sanctioned Countries list or those restricted by our partners are ineligible to open accounts.

To see our list of restricted territories, please visit this article from our Help Center: https://intercom.help/aquafutures/en/articles/10080164-restricted-territories

Disclaimer
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Our third-party KYC/AML processor oversees all verifications and document approvals. AquaFutures adheres to their determinations and cannot alter these decisions. Users must meet the legal age requirements to engage in trading activities in their jurisdictions. All policies are strictly enforced.

If you have any questions, please reach out to our support team, they are dedicated to help you out 24/7. Do not hesitate to reach out through live chat, open a ticket inside our Discord Community, or reach out to our team by emailing [email protected].