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How to Cancel Your Subscription
How to Cancel Your Subscription
Kyle | COO avatar
Written by Kyle | COO
Updated over 2 weeks ago

At AquaFutures, we want to make the cancellation process simple and clear. Whether you're pausing your trading journey or just exploring different options, we’ve outlined the steps to cancel your subscription easily.

Cancellation Instructions

  1. Log In: Begin by signing into your AquaFutures account with your registered login details.

  2. Access the 'Billing' Section: Once logged in, navigate to the 'Billing' tab located on the left side of the dashboard.

  3. Select 'Manage Subscription': In the 'Billing' section, you’ll find the 'Manage Subscription' option. Click it to move forward.

  4. Click 'Cancel Subscription': From the options available, select 'Cancel Subscription.'

  5. Provide Feedback: We’d love to hear from you! Please share a reason for your cancellation, as your feedback helps us enhance our offerings.

  6. Confirm Your Cancellation: A confirmation prompt will appear. Click 'Yes' to complete the cancellation process.

Things to Consider Before Cancelling

Verify Pending Payouts: Double-check that any pending payouts have been received and all outstanding financial matters are cleared.

Feedback and Support: If there's something you’re dissatisfied with, or if you’d like assistance, please reach out to our support team. We are committed to addressing any concerns.

Data Access: Keep in mind that once your account is canceled, certain data and insights may no longer be available.

After Cancellation

Account Access: Your account will stay active until the current billing cycle ends. You can continue using your subscription features until then.

Stay Engaged: Even after canceling, you remain part of the AquaFutures community. Follow us on social media or subscribe to our newsletter to stay updated on future opportunities, news, and offers.

We may be sorry to see you go, but we respect your choice. Rest assured, we’ll be ready to support your trading journey whenever you decide to come back.

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